Client

Background

What does this non-profit do? Why do they do it, and what is the context?

Purpose: Street Youth Ministry is a non-profit social services organization located in Austin, Texas. The organization focuses on serving young adults who are experiencing homelessness (SYMIN prefers to use the term ‘clients’). Heavy focus placed on guidance counseling and peer support in order to “know, love and serve street youth.” - Lindsey
Client Services: SYMIN provides extensive services to their clients, some of which include: scheduled meals, computer labs, group meetings/counseling, laundry & showers, game nights, clothing drives, etc. This is to help clients find hope and stability.
Community Engagement: SYMIN also offers many opportunities and positions for people and organizations to help through volunteering, advocacy, donations and sponsorships/funding.
Ministry: SYMIN is affiliated with the Presbyterian faith.

High Level: Re-design a Desktop and Mobile version of SYMIN’s website where information is easily located and understood.

This will include reorganization of the IA, the content and elements.

** Interest was expressed for re-branding the logo and color palette.

What needs to change? Why?

High Level: Information is difficult to locate because the structure and content of the website is not clearly organized.